Terms of Service – Vloune

OVERVIEW

This website is operated by Vloune. Throughout the site, the terms “we”, “us” and “our” refer to Vloune. By accessing our website and/or purchasing from us, you agree to the terms and conditions outlined here (“Terms of Service”, “Terms”), including any additional terms and policies referenced or linked.

These Terms apply to all visitors and users of the site, including but not limited to browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before using our site. If you do not agree to all the terms presented here, you must not access our website or use any of our services.

We reserve the right to update or modify these terms at any time by posting revisions on our website. Continued use of the website following changes implies acceptance of the updated terms.

Our store is hosted on Shopify Inc., which provides the platform for selling our products and services.

SECTION 1 – ONLINE STORE TERMS

By accepting these Terms of Service, you confirm that you are of legal age in your jurisdiction or have given us permission to allow any of your minor dependents to use our site. You may not use our products for any unlawful or unauthorised purposes, nor violate local laws including but not limited to copyright regulations.

Transmitting viruses or harmful code is strictly prohibited. Any breach of these terms will lead to immediate termination of your access to our services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to deny service to anyone for any reason at any time.

You understand that your content (excluding payment information) may be transferred unencrypted across various networks and modified to meet technical requirements. Credit card information is always encrypted during transfer.

You agree not to duplicate, sell, or exploit any part of the Service or website without our express written consent.

Section headers are provided for reference only and do not affect interpretation.

SECTION 3 – INFORMATION ACCURACY

We are not responsible if the information on our website is inaccurate, incomplete or outdated. All content is for general informational purposes only and should not be used as the sole basis for decisions. Any reliance on the information on our site is at your own risk.

We may revise site content at any time, but have no obligation to update any information.

SECTION 4 – SERVICE & PRICING CHANGES

Prices may change without notice. We also reserve the right to modify or discontinue the Service without prior notification.

We are not liable to you or any third-party for any modification, pricing change, or discontinuation.

SECTION 5 – PRODUCTS OR SERVICES

Some products or services may be exclusively available online and may have limited quantities. Returns are accepted in accordance with our [Refund Policy].

We aim to display products as accurately as possible but cannot guarantee exact colour display across all devices.

We reserve the right to restrict sales to individuals or regions, limit quantities, and discontinue any product at any time. Product descriptions and pricing may change without notice.

We do not guarantee that any product or service will meet your expectations or that any errors will be corrected.

SECTION 6 – ACCOUNT & BILLING ACCURACY

We may refuse or limit orders at our discretion, including those placed under the same account, card, or address. We will attempt to notify you in case of order changes or cancellations.

You agree to provide accurate and up-to-date account and billing information, including valid contact and payment details.

SECTION 7 – THIRD-PARTY TOOLS

We may offer access to third-party tools “as is” without warranties or endorsement. Use of these tools is entirely at your own risk and you should ensure you understand their terms.

New services and features offered through the site will also be governed by these Terms.

SECTION 8 – THIRD-PARTY LINKS

Some content, products or services available through our site may come from third-parties. Links may direct you to third-party websites not affiliated with us.

We are not responsible for third-party materials, sites, or services and accept no liability for any harm or loss related to their use.

SECTION 9 – USER FEEDBACK

By submitting comments, suggestions, or materials (whether requested or unsolicited), you agree that we may use, edit, and distribute them without restriction or compensation.

We may monitor, edit or remove content deemed unlawful, offensive, or in violation of these Terms, though we are under no obligation to do so.

You are solely responsible for your comments and their legality. Do not post content that infringes on third-party rights or contains harmful or deceptive material.

SECTION 10 – PERSONAL INFORMATION

Submission of personal information through our site is governed by our [Privacy Policy].

SECTION 11 – ERRORS & INACCURACIES

Occasionally, site content may contain errors or omissions related to product info, pricing or availability. We reserve the right to correct such errors and cancel affected orders at any time.

We have no obligation to update any information unless legally required.

SECTION 12 – PROHIBITED USES

You may not use our site or content:

• For unlawful purposes;

• To solicit illegal acts;

• To violate any regulations or laws;

• To infringe on intellectual property rights;

• To harass, discriminate, or harm others;

• To submit false or malicious data;

• To transmit viruses or interfere with site functionality.

Violations will result in termination of your access.

SECTION 13 – DISCLAIMER & LIABILITY LIMITATION

We do not guarantee uninterrupted or error-free service. Your use of our site is at your own risk.

Our services and products are provided “as is” without warranties of any kind, unless explicitly stated.

Vloune and its affiliates shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services.

SECTION 14 – INDEMNITY

You agree to indemnify and hold harmless Vloune and its affiliates from any claims or demands arising from your breach of these Terms or violation of laws or third-party rights.

SECTION 15 – SEVERABILITY

If any part of these Terms is found to be unlawful or unenforceable, that part will be removed without affecting the rest of the agreement.

SECTION 16 – TERMINATION

You may end these Terms at any time by ceasing use of our site. We may also terminate this agreement if we believe you’ve violated any term.

All obligations incurred prior to termination remain in effect.

SECTION 17 – ENTIRE AGREEMENT

These Terms, along with any policies posted on our site, represent the full agreement between you and Vloune, superseding prior agreements.

Any ambiguity shall not be interpreted against the drafting party.

SECTION 18 – GOVERNING LAW

These Terms are governed by the laws of the United Kingdom.

SECTION 19 – CHANGES TO TERMS

You can review the latest version of these Terms at any time on this page. We reserve the right to modify these Terms at our discretion. Continued use of our website constitutes acceptance of any changes.

For any questions regarding these Terms, please contact us at help@vloune.com.